Frequently asked questions

What is "It’s Just Personal"?

It’s Just Personal specializes in custom laser-engraved products, including faith-inspired tumblers, cutting boards, slate coasters, corporate gifts, award plaques, and personalized keepsakes. We create thoughtful products for individuals, churches, businesses, events, and special occasions.

What We Are Passionate About?

We are passionate about turning everyday items into meaningful gifts that speak from the heart. Whether it is a scripture, a name, a logo, or a special message, we believe personalization adds purpose, beauty, and lasting value to every product.

Mission Statement

Our mission at It’s Just Personal is to create high-quality, custom engraved products that inspire faith, celebrate milestones, honor achievements, and help people give gifts with meaning, love, and personal purpose.

What types of products do you engrave?

We offer custom laser engraving on a variety of products, including stainless steel tumblers, cutting boards, slate coasters, award plaques, corporate gifts, and other personalized items.

Can I personalize an item with a name, logo, scripture, or message?

Yes. Many of our products can be personalized with names, business logos, scriptures, special dates, short messages, or custom wording.

Do you offer faith-inspired or biblical designs?

Yes. We create inspired biblical engraved products, including tumblers and gifts with scriptures, faith-based phrases, and uplifting messages.

Can I submit my own design or logo?

Yes. You may submit your own design, logo, or wording for review. For the best engraving results, high-quality files such as PNG, SVG, PDF, or vector artwork are preferred.

Do you accept bulk or group orders?

Yes. We welcome bulk orders for businesses, churches, ministries, teams, schools, events, and special occasions. Please contact us with the quantity and product details for assistance.

What is the turnaround time for custom orders?

Turnaround time depends on the product, order size, and design details. Most orders are completed as quickly as possible, and larger or bulk orders may require additional processing time.

Can you engrave corporate gifts and awards?

Yes. We provide custom engraving for executive gifts, employee recognition, corporate awards, appreciation plaques, branded tumblers, and special event gifts.

Will I receive a proof before my order is engraved?

For custom orders, we may provide a digital proof for review when needed. Production will begin once the design details are confirmed.

Are engraved items returnable?

Because personalized and custom engraved items are made specifically for each customer, they are generally not returnable unless there is an error or defect with the product

Do you ship orders?

Yes, shipping may be available for eligible products. Shipping options, timing, and costs may vary based on the order size and delivery location.

Can I pick up my order locally?

Local pickup may be available depending on your location and order details. Please contact us before placing your order to confirm pickup options.

What should I do if there is a problem with my order?

Please contact us as soon as possible with your order details and photos of the issue. We will review the concern and work with you toward a fair resolution.

How do I place a custom order?

You can place a custom order by selecting a product on our website or submitting a request through our contact form with the product, wording, design, and personalization details.

What makes It’s Just Personal different?

At It’s Just Personal, we believe custom gifts should be meaningful, thoughtful, and made with care. Every engraved item is created to help you celebrate faith, appreciation, memories, milestones, and personal connections.